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Stripe has also received 54 negative reviews on its profile, although it should be noted that these reviews are not subject to verification by the BBB.
Given the fact that Stripe has amassed 417 complaints in the short time it has had a BBB profile, we have adjusted the BBB’s rating to a “C.”Stripe rates as an average merchant services provider according to our standards.
In one scenario, merchants apply for processing with Stripe and are informed that they are approved and ready to go.
After processing one or more transactions, these merchants find that their payments have been frozen and their accounts cancelled due to their business’s engagement in prohibited activities of some kind.
Stripe is similar to Braintree Payment Solutions in that it does not charge any setup fees, monthly fees or monthly minimum charges.
Interestingly, the company has also received investment capital from the founders of another competitor, Pay Pal.
Stripe was founded by brothers John and Patrick Collison, and Patrick currently serves as the company’s CEO.
Stripe’s headquarters can be found at 185 Berry Street, Suite 550, San Francisco, California 94107.
Stripe’s transparent pricing model and simplicity appear to satisfy the majority of its clients, but its reserve policy, cancellation policy, and customer support are responsible for most of the company’s complaints.I can evaluate your statement and tell you exactly how much you're overpaying for your merchant account.